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AMA GROUP

LIntelligence & Data

IoT & Connected SystemsWhen machines report, operations listen.

We connect devices, gateways and industrial equipment to software that can act on what they report securely, reliably and in real time, from a single site to a nationwide footprint.

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Code
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Practice
Intelligence & Data
Scope areas
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Delivery phases
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Overview

Device integration, live telemetry and industrial dashboards that turn field signals into operational decisions.

Connected systems live where software meets the physical world: sensors on pipelines and production lines, meters in buildings, trackers on fleets, controllers in cold rooms and pumping stations. The value rarely sits in the device itself. It lies in getting trustworthy data off the device, moving it across constrained and sometimes unreliable networks, and turning it into alerts, dashboards and automated actions that people actually rely on.

Across the Kingdom, large industrial, energy, utilities, logistics and smart-city programs are raising expectations for real-time operational visibility, while extreme heat, dust and long distances make field conditions harsher than most reference architectures assume. International operators face the same challenge of unifying mixed fleets of legacy and modern equipment. Getting it right means designing for intermittent connectivity, protocol diversity, device security across a long service life, and data volumes that grow faster than planned.

AMA GROUP engineers the software layers of IoT solutions end to end: device and gateway integration, embedded software interfaces, secure messaging, time-series data platforms, real-time processing, and the dashboards and applications built on top. We work with your hardware vendors and operational technology (OT) teams rather than around them, respect the boundary between OT and IT, and design every layer to be observable, updatable and scalable long after go-live.

Scope of work

What this service can cover. Most engagements combine several of these areas.

  • Device integration

    Onboarding sensors, controllers, PLCs and third-party equipment over MQTT, Modbus, OPC UA, BACnet, LoRaWAN or vendor APIs, with device identity, provisioning and fleet management built in.

  • Telemetry pipelines

    Secure, buffered ingestion from edge to cloud that tolerates intermittent links, preserves ordering and timestamps, and validates data quality at the point of entry.

  • Real-time data processing

    Stream processing, rules engines and anomaly detection that raise alerts or trigger actions in near real time, backed by time-series storage for history and analytics.

  • Industrial dashboards

    Role-specific operational views (live status, alarms, trends and KPIs such as availability and energy use) designed for control rooms, field technicians and executives alike.

  • Connected systems & edge computing

    Edge gateways and local processing that keep critical functions running offline, with secure remote configuration and signed over-the-air (OTA) updates across the fleet.

  • Embedded software interfaces

    Firmware-facing protocols, device SDKs, BLE companion apps and hardware abstraction layers that give application teams a stable contract with the hardware.

Typical use cases

Representative scenarios where organizations need this service: examples of the need, not past client engagements.

Predictive maintenance on production lines

A manufacturer feeds vibration and temperature telemetry from motors and pumps into condition-monitoring rules that help maintenance teams intervene before a failure rather than after it.

Cold-chain monitoring

A logistics, food or pharmaceutical operator monitors temperature and door events across trucks and warehouses, with immediate excursion alerts and auditable records for compliance.

Smart buildings & energy management

A facilities or real estate operator unifies metering, HVAC and occupancy data on one platform to help reduce energy waste and direct maintenance effort where it matters.

Fleet & asset tracking

A transport or field-services company tracks vehicles and equipment in real time, with geofencing, utilization reports and operational alerts linked to dispatch and planning systems.

Utilities & remote sites

A water or energy operator collects tank levels and pump status from remote, intermittently connected sites and surfaces them to management through read-only views that never touch control systems.

Environmental monitoring in sensitive spaces

A hospital, laboratory or data room monitors temperature, humidity and air quality around the clock, with automatic alert escalation and historical records that support quality requirements.

Delivery approach

Clear phases with defined outputs, so you can follow progress and make decisions at every stage.

  1. Step 1

    Site & device discovery

    We inventory equipment, protocols, connectivity options and environmental conditions at each site, and map the OT/IT boundary along with what may and may not be accessed.

  2. Step 2

    Reference architecture & security model

    We design device identity and certificates, network segmentation, a unified data model and the edge/cloud processing split, aligned with your security policies and applicable national controls.

  3. Step 3

    Proof of value on a pilot site

    We run a limited set of devices through a complete edge-to-dashboard data path to validate data quality, latency and connectivity assumptions before any scale-up.

  4. Step 4

    Platform & application build

    We build ingestion, storage, rules and dashboards, and integrate them with ERP, maintenance management and reporting systems so data reaches the places where decisions are made.

  5. Step 5

    Rollout & provisioning at scale

    We automate device provisioning and registration, enable OTA updates and fleet health monitoring, and hand clear field documentation to installation teams.

  6. Step 6

    Operate & evolve

    We monitor device health, data quality and capacity, and build new use cases, such as advanced analytics and machine learning models, on the established foundation.

Technical capabilities

Tools and platforms we select from, based on your context, constraints and existing stack.

Protocols & connectivity

  • MQTT
  • OPC UA
  • Modbus TCP/RTU
  • BACnet
  • LoRaWAN
  • CoAP
  • Bluetooth Low Energy
  • LTE-M / NB-IoT

Edge & embedded

  • C / C++
  • Rust
  • Python
  • Embedded Linux
  • Node-RED
  • AWS IoT Greengrass
  • Azure IoT Edge

IoT platforms & messaging

  • AWS IoT Core
  • Azure IoT Hub
  • EMQX
  • Eclipse Mosquitto
  • Apache Kafka

Time-series & stream processing

  • TimescaleDB
  • InfluxDB
  • ClickHouse
  • Apache Flink
  • Kafka Streams

Visualization & applications

  • Grafana
  • React
  • Flutter
  • WebSockets
  • Apache ECharts

Technologies listed are capabilities and ecosystems we work with, not partnerships, certifications or endorsements.

Deliverables

What you receive during and at the end of the engagement. The exact set depends on the agreed scope.

  • Device and protocol inventory with an integration approach per equipment class
  • IoT reference architecture, data model and security design covering identity, certificates and segmentation
  • Edge gateway software and device integration adapters
  • Telemetry ingestion pipeline and time-series data platform
  • Real-time rules, alerting, notification and escalation configuration
  • Operational dashboards and role-based applications
  • Integration interfaces to ERP, maintenance management and BI systems
  • Runbooks for provisioning, OTA updates and fleet operations

Frequently asked questions

Have a different question?

Ask our team

Yes. Our approach is vendor-neutral. Modern equipment is integrated through its standard protocols or APIs, and legacy equipment through gateways and protocol converters. Feasibility depends on available technical documentation and access rights, which we verify during discovery before committing to scope.

Related industries

Sectors where this service is commonly needed.

  • Manufacturing & Industry

    Industry 4.0 systems that connect machines, production, inventory and quality in one operational view.

  • Energy & Utilities

    Asset monitoring, field operations and analytics platforms for energy, utilities and sustainability.

  • Logistics & Supply Chain

    Fleet, warehouse and delivery platforms that give real-time visibility from first mile to last.

  • Real Estate & PropTech

    Property management, sales and tenant platforms that bring transparency and efficiency to real estate.

  • Healthcare

    Patient-centered digital health platforms, from booking and telehealth to interoperable clinical data.

Design explorations showing how this service could come together in a real product, not delivered client work.

Concept Project: A design concept that shows how we think, not a delivered client project.Real Estate & Property Management

Iwan: Smart Property Operations Platform

A platform concept that runs a property portfolio from lease to maintenance, bringing owners, tenants, technicians and connected buildings into one place.

View concept
Concept Project: A design concept that shows how we think, not a delivered client project.Transport & Logistics

Masar: Fleet & Last-Mile Orchestration

A logistics platform concept that connects planning, dispatch, drivers and customers in one live picture, from the warehouse to the recipient’s door.

View concept

Services that often work alongside this one.

Data Engineering & BI

Reliable pipelines, governed warehouses, and executive dashboards that turn scattered data into decisions.

Cloud & DevOps

Secure, scalable cloud foundations, automated delivery pipelines and full observability on AWS, Azure and Google Cloud.

Security Engineering

Security built into architecture, code, and delivery pipelines from day one, not bolted on after launch.

AI & Intelligent Systems

LLMs, agents, RAG and computer vision grounded in your data, with clear controls on quality, security and cost.

Tell us what you are building.

Share your goals for IoT & Connected Systems. We will come back with a clear approach, a proposed team shape and practical next steps.